Excelsior by Geisel

Good location, very friendly and helpful staff. Comfortable beds.

Everything about this hotel is exceptional. The staff are incredible, the food at the hotel is magnificent, the cleaning is efficient, the toiletries are L’occitane - it’s in an amazing location if you’re a tourist because all the tours leave from around the corner and it’s a short walk to the central station. The room has plenty of plugs and a travel adapter, fair sized safe for money but probably won’t fit a laptop, lots of hanging space for clothes but not a lot of space for an open luggage bag. Breakfast is lovely and highly recommend including it in your stay since even coffee shops in Germany open late.

location was excellent, within walking distance from the train station. The only problem is that it was very hard to find with all the constructions going on around the train station, and the hotel staff gave me very unhelpful directions by email. Needless to say how frustrated I was trying to find this hotel which is supposed to be just 5 mins by walking. I ended up walked a long route, on foot, with luggage, by following the very misleading directions given to me by the hotel. I was very upset when I got to the hotel. The rest of the stay was just excellent.

The breakfast buffet was quite excellent and we should have taken advantage of it sooner. The nearest coffee shop was about 10 minutes away otherwise. The hotel is only a few meteres from the Karlsplatz train station making travel quite convenient. The hotel interior is quite beautiful providing a spacious bedroom and bathroom. The staff were very helpful indeed and we had no trouble at all with our limited German language skills!

Lovely spacious room and bathroom with quality fittings. It had windows that opened which is always a bonus. Toiletries that were provided were lovely. I liked the Green Option that gave you room credit to spend at the hotel. Mini bar prices were comparable to the supermarket. Very friendly staff.